Purchase terms and conditions

Purchase terms and conditions

Delivery cost

legal notice

privacy policy


The company (below THE SELLER) with NIF B86420924 and domiciled in C / Progreso 2, Portal 5, Nave 5 (Getafe) and info@jrparts.es email account (now THE DOMICILIO OF THE SELLER).

Any purchase of a product present in the online store of the website (hereinafter THE SELLER'S SITE) requires the consultation and acceptance of these terms and conditions of sale. The purchase from this website and the fact of placing any order assumes that you have read and accepted these conditions of sale. Acceptance has the value of "digital signature".


The purpose of these general conditions is to define the rights and obligations of both parties, in the context of the online sale of products proposed by the seller to the consumer.

order confirmation

The current information will be followed by an email to the email indicated by the buyer, after the order notification.

Confirmation and proof of payment

The records stored in the company systems of THE SELLER, under appropriate security conditions are considered as proof of communications, orders and payments between both parties.

The storage of purchase orders and invoices, made reliably and lastingly, can be created as proof of purchase.

Product information

All efforts have been made to ensure the accuracy of the information present on THE SELLER'S SITE or its suppliers, however they are not responsible for the consequences, incidents, damages resulting from electronic transmission or accuracy of the information transmitted, even in the event that THE SELLER is aware of the possibility of such damages. Product and manufacturer names and brands are used for identification purposes only. All photos, descriptions and prices are not contractual.

Shelf life of offers and prices

Special offers, promotions or discounts will be valid until the indicated date or until the end of the indicated stock number. As well as the prices indicated at the time of the consultation of the website.

Transportation costs and delivery times

The products are delivered to the address indicated by the buyer on the order form, and only in the geographical destinations specified in the delivery methods.

All products are shipped in perfect condition. The customer must notify the logistics company (or postman) of the slightest impact trace (holes, crush footprints etc..) in the package, and, where appropriate, must reject the package. An identical product will be shipped free of charge.

The change of a product declared, then, and damaged during transport, without any type of reservation that has been issued when receiving the package, will not be taken into account.

As with any shipment, it is possible to suffer a delay or the product to be lost. In such a case, the logistics company will be contacted to initiate an investigation. Every effort will be made, for as long as necessary, to find the package. If applicable, the merchant will be refunded by the logistics company and an identical new package will be delivered at no cost.

For our part, we decline any responsibility in the delivery times caused by the logistics company, especially in case of loss of products, weather or strikes.

Delivery problem by the logistics company

The consumer must send to the SELLER, the same day of delivery or as the last deadline the first business day after delivery, any type of claim due to an error of delivery and / or the non-conformity of the goods in kind or in quality , with respect to the information provided in the order form.

At the end of this period, any claim will be denied. The submission of this claim to the SELLER may be addressed to the SELLER'S ADDRESS.

The consumer must send a copy of the letter to the SELLER'S ADDRESS. Without this, no exchange rate will be made.

Delivery error

The consumer must send to the SELLER, the same day of delivery or as the last deadline the first business day after delivery, any type of claim due to an error of delivery and / or the non-conformity of the goods in kind or in quality , with respect to the information provided in the order form.

At the end of this period, any claim will be denied. The submission of this claim to the SELLER may be addressed to the SELLER'S ADDRESS.

Any claim made in accordance with the rules mentioned above and after the deadlines indicated, will not be considered and THE SELLER will not be liable with respect to consumers.

In case of failure in delivery or an exchange, any product for exchange or refund must be returned to the SELLER with all the elements of the order and in its original packaging, in perfect condition, to the SELLER'S ADDRESS.

Shipping costs will be borne by the SELLER, unless it is proven that the product does not correspond to the original declaration made by the consumer, so that the change is made correctly.

product warranty

The provisions of these conditions may not deprive the consumer of the legal guarantee that the professional seller must guarantee against any type of defect of the product sold.

The consumer is explicitly informed that the SELLER is not the manufacturer of the products presented on the SELLER'S SITE and that the SELLER is not responsible for the defective products.

Consequently, in case of damage to a person or defect of the product, only the responsibility of the manufacturer will be requested by the consumer, with respect to the information on the product packaging.

The warranty period is 6 months according to the spare parts law. All products repaired or modified by the customer or by any company other than the suppliers selected by the SELLER are excluded from this warranty.

The warranty may be extended in accordance with the provisions of the warehouse and on the website, workshop section.

Withdrawal period

The withdrawal period that the Law grants to the Customer in the case of the purchase of goods is seven (7) full days from the date of receipt of his order. During this period, the Customer may return, on his own account, without penalty, the Product(s) that is not in his or her scare.

In this case, the Customer may choose between the refund of the amount paid, in exchange for the return of the Products, and the exchange of the products ordered. It is understood that the returned Products, at the Customer's expense, must be in good condition; as well as were delivered by THE SELLER.

Sensitive products (eg DVD, CD, software) shall not be opened, in order for the consumer to exercise the right of withdrawal.

Only the prices of the purchased product(s) will be taken into account, subject to full return of the products in their original packaging and in a state similar to their state of origin. No refund will be accepted if you have not previously contacted our services by e-mail and obtaining a Return number. Any package sent without a Return Number (DMA – Return of Authorized Material) will be rejected. In the absence of this agreement THE SELLER will refuse the receipt of any product with incomplete return or without DMA number. In any case, the costs and risks of the returns are borne by the customer.

Returns will be made to the SELLER'S DIRECTION – The right of return may not be exercised to: - Items returned incomplete, damaged, damaged or dirty by the customer will not be received, or the return price decreased. Once the package is received for our services, the refund will be made.

property reserve

The use of trademarks on this site is strictly prohibited.

Causes of force majeure

Neither Party shall be liable for any or all breach or delay in fulfilling its obligations, pursuant to this contract, caused by external causes beyond its control (Cause of Force Majeure).

It is considered that within the Causes of Force Majeure should include, without limitation: war, riots, insurrection, severe alterations in Internet security, technical failures, unauthorized access and / or intrusions on the servers of the Website, strikes of all kinds and telephone or computer failures.

If either Party makes a mention of a Force Majeure Case, it shall notify the other Party within ten working days of the event or imminent event of such Case.

The Parties agree to keep in communication in a timely manner, to jointly determine the terms and conditions for filling an order, if any force majeure case occurs.

After one (1) month of interruption due to any Force Majeure Case, THE SELLER may make the decision to cancel the order(s), in which case it will refund the Buyer, if the situation applies.


If one or more provisions of these General Conditions of Sale are deemed or declared invalid in accordance with law, regulation or following an unappealable judgment issued by a court of jurisdiction, the other provisions shall remain in full force and effect.

No resignation

If a party does not indicate that it cannot comply with one of the obligation(s) listed in these General Conditions, it is obliged to comply with the such obligation(s).

Applicable law

These conditions will be governed by Spanish law, which will apply to the provisions of this contract in terms of interpretation, validity and execution.

In case of dispute or claim, the consumer will address mainly the SELLER to find an amicable solution.

Confidentiality and Data Protection

In accordance with the General Data Protection Regulation ("GDPR") and the local laws in force, the personal data provided by Buyer will form part of the Seller's customer file, whose purposes are the maintenance of the contractual relationship, provide commercial information, control and management of sales and their corresponding collections. The Seller will treat such data with the utmost confidentiality, and undertakes not to use it for a purpose other than that for which they have been collected, as well as to keep them with the appropriate measures that guarantee their security and prevent their alteration, loss , unauthorized treatment or access.

The Seller undertakes to keep professional secrecy with respect to such personal data, even after the end of the contractual relationship.

The Buyer authorizes the Seller to store their data for a period of five years after the contractual service has ended.

The Buyer has the possibility to exercise the rights of access, rectification, cancellation and opposition by directing a written communication to the attention of the SELLER or through the website, section "Your Account".

Litigation Rules

Any order placed through the seller's online store is with the customer's agreement, without limitation, to the seller's conditions of sale.

These online conditions of sale are subject to Spanish law.

In the event of a dispute, jurisdiction is assigned to the competent courts of the SELLER's headquarters despite the plurality of defendants or call in guarantee.