The company (hereinafter THE SELLER) with NIF B01715598 and with address at C/ Progreso 2, Portal 5, Nave 5 (Getafe) and email account info@jrparts.es (from now on THE ADDRESS OF THE SELLER).
Any purchase of a product present in the online store of the web (from now on THE SELLER'S SITE) requires the consultation and acceptance of these terms and conditions of sale. The purchase from this website and the fact of making any order supposes that you have read and accepted the present conditions of sale. The acceptance has the value of "digital signature".
The purpose of these general conditions is to define the rights and obligations of both parties, within the framework of the internet sale of products offered by the seller to the consumer.
The actual information will be followed by an email to the email indicated by the buyer, after the order notification.
The records stored in the systems of THE SELLER's company, in adequate security conditions, are considered as proof of the communications, orders and payments between both parties.
The storage of purchase orders and invoices, carried out in a reliable and lasting way, can be created as proof of purchase.
All efforts have been made to guarantee the accuracy of the information present on THE SELLER'S SITE or its suppliers, however they are not responsible for the consequences, incidents, damages resulting from electronic transmission or the accuracy of the information transmitted, even in the event that THE SELLER is aware of the possibility of such damages. Product and manufacturer names and brands are used for identification purposes only. All photos, descriptions and prices are not contractual.
Special offers, promotions or discounts will be valid until the indicated date or until the end of the indicated number of stocks. As well as the prices indicated at the time of consulting the website.
The products are delivered to the address indicated by the buyer in the order form, and only to the geographical destinations specified in the delivery forms.
All products are shipped in perfect condition. The customer must notify the logistics company (or the postman) of the slightest trace of impact (holes, crush marks etc...) on the package, and, where appropriate, must reject the package. An identical product will be shipped free of charge.
The exchange of a declared product, later, and damaged during transport, without any type of reservation that has been issued upon receipt of the package, will not be taken into account.
As with any shipment, it is possible that the product may be lost or delayed. In such a case, the logistics company will be contacted to initiate an investigation. Every effort will be made, for as long as necessary, to find the package. If applicable, the merchant will be reimbursed by the logistics company and a new identical package will be delivered free of charge.
For our part, we decline any responsibility for delivery times caused by the logistics company, especially in case of loss of products, weather or strikes.
The consumer must notify the SELLER, on the same day of delivery or at the latest on the first business day after delivery, any type of claim due to a delivery error and/or non-conformity of the goods in kind or in quality, with respect to the information provided in the order form.
After this period, any claim will be denied. The presentation of this claim before the SELLER may be addressed to the ADDRESS OF THE SELLER.
The consumer must send a copy of the letter to the ADDRESS OF THE SELLER. Without this, no change will be made.
The consumer must notify the SELLER, on the same day of delivery or at the latest on the first business day after delivery, any type of claim due to a delivery error and/or non-conformity of the goods in kind or in quality, with respect to the information provided in the order form.
After this period, any claim will be denied. The presentation of this claim before the SELLER may be addressed to the ADDRESS OF THE SELLER.
Any claim made according to the rules mentioned above and after the deadlines indicated, will not be considered and THE SELLER will not be responsible with respect to consumers.
In the event of an error in the delivery or an exchange, any product for exchange or refund must be returned to the SELLER with all the elements of the order and in its original packaging, in perfect condition, to the ADDRESS OF THE SELLER.
The shipping costs will be borne by the SELLER, unless it is shown that the product does not correspond to the original declaration made by the consumer, so that the change is made correctly.
The provisions of these conditions cannot deprive the consumer of the legal guarantee that the professional seller must guarantee against any type of defect in the product sold.
The consumer is explicitly informed that the SELLER is not the manufacturer of the products presented on the SELLER'S SITE and that the SELLER is not responsible for defective products.
Consequently, in case of injury to a person or product defect, only the responsibility of the manufacturer will be requested by the consumer, regarding the information on the product packaging.
The warranty period is 6 months according to the spare parts law. Excluded from this guarantee are all products repaired or modified by the customer or by any other company other than the providers selected by the SELLER.
The guarantee may be extended according to the provisions in the warehouse and on the website, workshop section.
The retraction period that the Law grants to the Customer in the case of purchase of goods is fourteen (14) days from the date of receipt of your order. During this period, the Customer may return, at his own expense, without any penalty, the Product(s) that do not suit him.
In this case, the Client can choose between the reimbursement of the amount paid, in exchange for the return of the Product(s), and the exchange of the Product(s) ordered. It is understood that the returned Product(s), at the Customer's expense, must be in good condition; as well as they were delivered by THE SELLER.
Sensitive products (for example, DVD, CD, software) must not be opened, in order for the consumer to exercise the right of withdrawal.
Only the prices of the purchased product(s) will be taken into account, with the reservation that the products are returned complete in their original packaging and in a state similar to their state of origin. No return will be accepted if you have not previously contacted our services by E-mail and obtained a Return number. Any package sent without a Return number (DMA – Authorized Material Return) will be rejected. In the absence of this agreement, THE SELLER will reject the receipt of any product with an incomplete return or without a DMA number. In any case, the costs and risks of returns are the responsibility of the customer.
Returns will be made to the SELLER'S ADDRESS – The right of return cannot be exercised for: - Items returned incomplete, deteriorated, damaged or dirty by the customer will not be received, or the return price will be reduced. Once the package is received by our services, the refund will be made in a maximum of 14 days.
The use of trademarks on this site is strictly prohibited.
None of the Parties will be responsible for the total or partial non-compliance or for the delay in the fulfillment of their obligations, in accordance with this contract, caused by external causes, beyond their control (Cause of Force Majeure).
It is considered that within the Causes of Force Majeure the following must be included, without any limitation: war, riots, insurrection, severe alterations in Internet security, technical failures, unauthorized access and/or intrusions into the servers of the Website, strikes of all kinds and telephone or computer failures.
If either Party mentions a Force Majeure Event, it must notify the other Party within ten business days of the event or imminent event of said Event.
The Parties agree to stay in communication in a timely manner, to jointly determine the terms and conditions to fill an order, if a Force Majeure Event occurs.
After one (1) month of interruption due to a Force Majeure Event, THE SELLER may decide to cancel the order(s), in which case it will reimburse the Buyer, if the situation applies.
If one or more provisions of these General Conditions of Sale is considered or declared invalid according to law, regulation or after an unappealable ruling issued by a court with jurisdiction, the other provisions will retain their absolute scope and force.
If a party does not indicate that it cannot fulfill one of the obligation(s) listed in these general conditions, it is obliged to comply with said obligation(s).
These conditions will be governed by Spanish legislation, which will be applicable to what is not provided in this contract in terms of interpretation, validity and execution.
In case of dispute or claim, the consumer will mainly address the SELLER to find a friendly solution.
In accordance with the General Data Protection Regulations (“RGPD”) and current local laws, the personal data provided by the Buyer will form part of the Seller's customer file, whose purposes are to maintain the contractual relationship, provide commercial information, control and management of sales and their corresponding collections. The Seller will treat said data with the utmost confidentiality, and undertakes not to use it for a purpose other than that for which it was collected, as well as to keep it with the appropriate measures to guarantee its security and prevent its alteration, loss, treatment or unauthorized access.
The Seller undertakes to keep professional secrecy regarding the aforementioned personal data, even once the contractual relationship has ended.
The Buyer authorizes the Seller to keep their data for a period of five years once the contractual service has been fulfilled.
The Buyer has the possibility of exercising the rights of access, rectification, cancellation and opposition by directing a written communication to the attention of THE SELLER or through the website, section "Your Account".
Any order placed through the SELLER's online store is with the customer's agreement, without limitation, to the SELLER's conditions of sale.
These online sales conditions are subject to Spanish law.
In case of litigation, jurisdiction is assigned to the competent courts of the SELLER's headquarters despite the plurality of defendants or guarantee call.
